Thank you for your interest in Slydyn. In this Visitor Agreement, the terms “Slydyn,” “we,” “us,” and “our” mean HiveAuto, Inc., d/b/a Slydyn. The terms “you” and “your” mean any person who accesses or uses our websites, mobile or other online applications, and related products and services (collectively, the “Slydyn Services”). For ease of reference, we refer to the Slydyn Services simply as “Slydyn” throughout this Agreement.

General Provisions

By using Slydyn, you accept the terms of this Visitor Agreement. This is a legally binding agreement between you and Slydyn; please read it carefully. When using Slydyn, you may be subject to other posted terms and guidelines applicable to certain services available on or through Slydyn. All terms and guidelines on Slydyn, including our Privacy Statement, are part of this Visitor Agreement and incorporated herein by reference. Unless explicitly stated otherwise, any features or services available at any time on Slydyn are subject to this Visitor Agreement. Accessing Slydyn in any manner, even through automated means, constitutes your use of Slydyn and your agreement to be bound by this Visitor Agreement. Slydyn may change the terms of this Visitor Agreement from time to time and will revise the effective date when it does so. Your continued use of Slydyn after the posted effective date constitutes your agreement to be bound by this Visitor Agreement as modified, except that modifications do not apply to any dispute arising prior to their effective date. Slydyn may change, restrict access to, suspend, or discontinue Slydyn, or any portion thereof.

The material that appears on Slydyn is for general informational purposes only. While we aim to provide a site that is useful, be mindful that Slydyn may, from time to time, contain errors. Slydyn includes materials and information collected from and provided by third parties that we may not have evaluated or reviewed. We make no guarantees regarding the accuracy, completeness, timeliness, or reliability of any of the materials or information on Slydyn, and you should not rely on it without independent verification.

We invite you to bring to our attention any materials or information on Slydyn that you believe to be inaccurate. Please forward a copy of the materials or information to support@slydyn.com, along with an explanation of the inaccuracies.

Communications Consent (SMS/Email Only)

By providing your contact information to Slydyn, you consent to receive transactional communications related to scheduling (including booking, change, confirmation, or cancellation messages) via SMS and/or email. Message and data rates may apply. You may opt out of non-essential messages at any time as described in the message.

Slydyn does not place or receive phone calls with consumers. Any phone calls you may receive about an appointment are made by the dealer using dealer-controlled numbers and are governed by the dealer’s policies.

Directory Listings (Non-Participating Dealers)

Slydyn may display dealership contact information (including telephone numbers) sourced from publicly available pages or supplied by a dealership. Listings are for convenience only and do not imply endorsement, sponsorship, or affiliation unless expressly labeled. Contact information may change without notice. Slydyn does not guarantee accuracy or availability and disclaims liability for third-party changes or errors. Dealers or users may request updates or removal at support@slydyn.com.

Participating Dealers, Appointments & Communications

Participating Dealers are dealerships that have a paid relationship with Slydyn to receive appointment requests through Slydyn. Slydyn transmits your appointment request to the dealer and provides tools for you to book, change, confirm, or cancel appointments by SMS or email. Slydyn does not place or receive phone calls with consumers. Dealers may contact you directly by phone, SMS, or email using numbers and addresses they control.

Appointments are between you and the dealer. Dealers are solely responsible for confirming, modifying, canceling, or fulfilling appointments and for related communications, disclosures, pricing, availability, and compliance with applicable law. Delivery of SMS and email messages may vary by carrier or provider. Slydyn is not liable for delayed or undelivered messages. You may opt out of non-essential messages at any time as described in the message.

Dealer Phone Numbers & Call Recording by Dealers (All Dealers)

Slydyn may display phone numbers that are provided and controlled by dealerships (including campaign numbers). Slydyn does not provide, operate, forward, record, or monitor these numbers and does not control the systems used to handle calls. Dealers are independent businesses and may, at their discretion, monitor or record calls for quality, training, analytics, or compliance in accordance with their own policies and applicable law. Any required call-recording notices or consents are the dealer’s responsibility, not Slydyn’s.

If you do not consent to potential recording by a dealer, contact the dealer using an alternative method (e.g., email or web form).

Campaign Metrics (Non-Content Analytics)

To measure campaign effectiveness and support value discussions with dealers, Slydyn may receive limited, non-content interaction metrics from dealers or their service providers. These may include call disposition/status (e.g., answered, missed, voicemail), timestamps and duration, and appointment lifecycle statuses (e.g., requested, set, confirmed, rescheduled, canceled, completed, no-show). Slydyn does not receive or store call audio. These metrics are provided by dealer systems; Slydyn does not control or guarantee their accuracy. We use them internally and may share them back with the providing dealer; when used for broader reporting, we aggregate and/or de-identify them. Processing is handled as described in our Privacy Statement.

Indemnification for Dealer and Directory Matters

Consumers. In addition to your general indemnification obligations, you agree to indemnify and hold harmless Slydyn and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your interactions with dealerships, including calls you place to dealer numbers and any disputes regarding appointments, services, pricing, or communications with dealers.

Dealers (if you access or use Slydyn as a dealer). You represent and warrant that you control the phone numbers you provide and will comply with all applicable communications and recording laws (including required disclosures/consent, TCPA, CTIA, and state call-recording rules). You agree to defend, indemnify, and hold harmless Slydyn and its affiliates from claims arising out of your numbers, listings, communications, recordings/monitoring, appointment handling, pricing/availability, or legal compliance.

Service Information & Dealer Data Accuracy

Slydyn brings together consumers and participating service providers. Appointment availability, pricing, and service information are provided by participating third parties (e.g., dealers and their systems). Slydyn does not guarantee the accuracy, completeness, or availability of third-party information and is not responsible for errors, cancellations, or changes made by third parties. Use your own judgment and verify details directly with the provider.

Third-Party Services

For your convenience, Slydyn may include links to or integrations with services operated by third parties (for example, mapping/navigation, communications/SMS and email providers, analytics, customer support tools, hosting/CDN, and, if introduced, payment processors). Your use of any third-party service is subject to that provider’s terms and privacy policies. Slydyn is not responsible for the prices, terms, quality, reliability, availability, or performance of third-party services, and your dealings with them are solely between you and the third party.

Dealer diagnostics and inspections. Any diagnostic assessments, multi-point inspections, estimates, or repair recommendations are performed by the dealer as part of your service appointment. They do not constitute a warranty or representation by Slydyn and may not identify every issue. Please confirm scope, pricing, and timing directly with the dealer.

Payments

Consumer payments. At this time, Slydyn does not collect deposits or prepayments from consumers. Consumers pay the service provider directly at the time of service, subject to the provider’s policies. If Slydyn later offers optional deposits or prepayments to consumers, we will present specific checkout terms and update this Agreement and our Privacy Statement. Any such payments will be processed by third-party payment processors, and Slydyn will not store full payment card numbers or security codes.

Dealer payments. Slydyn may charge participating dealers fees such as subscriptions, listings, or usage-based charges for dealer-facing services. Dealer payments are made by the dealer and are governed by Slydyn’s dealer agreements and order forms, not this Visitor Agreement.

Children’s Privacy

Slydyn is not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete it promptly.

Ownership and Permissions

Slydyn is provided for your personal, non-commercial use only. The materials on Slydyn are the property of Slydyn or its licensors and are protected by U.S. and international copyright laws. Except as explicitly provided in this Visitor Agreement, you may not distribute, transmit, display, reproduce, modify, create derivative works from, or otherwise exploit any materials on Slydyn. You may display and occasionally print a single copy of any page of Slydyn for your personal, non-commercial use, but you may not otherwise reproduce any material appearing on Slydyn without the prior written consent of the owner of such materials. You may not store any significant portion of, nor distribute copies of, materials found on Slydyn, in any form (including electronic form), without prior written permission from the owner of such materials. Requests for permission to reproduce or distribute materials found on Slydyn should be sent to support@slydyn.com or 301 W. Platt Street, Suite A417, Tampa, FL 33606.

You are free to establish a hypertext link to Slydyn so long as the link does not state or imply any endorsement or sponsorship of you, your company, or your website by Slydyn or any of our affiliates. However, without our prior written permission, you may not frame any of the content of Slydyn, nor incorporate into another website or service any intellectual property of Slydyn or its licensors. Requests for permission to frame our content or use our content in any way not expressly described in this Visitor Agreement should be sent to support@slydyn.com.

Slydyn and the Slydyn logo are trademarks owned by us or our licensors. The names of other products and services referred to on Slydyn may be the trademarks of their respective owners. You may not use any trademark or service mark appearing on Slydyn without the prior written consent of the owner of the mark.

You acknowledge that by transmitting or posting any material on or through Slydyn, you grant us, and anyone authorized by us, an unrestricted, non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to use, modify, perform, display, broadcast, reproduce, create derivative works from, transmit, sell or otherwise exploit or distribute, at no cost whatsoever, all such material (including all intellectual property rights embodied therein), in whole or in part, in any manner or medium (whether now known or hereafter developed), for any purpose, and to identify you as the author by name, email address, or username, and to use your image and likeness if provided, in connection with such material. You will not receive any compensation for the use of any material you transmit or post via Slydyn.

User Content, Reviews and Appointment Sharing

Slydyn provides interactive features that let users submit ratings, reviews, feedback, questions, and messages, and share appointment details with household members or other contacts you designate. Users cannot publish listings on Slydyn. You assume total responsibility and risk for your use of any interactive areas of Slydyn. You acknowledge that user content represents the views of the author, not Slydyn.

Appointment sharing. If you share an appointment with household members or other contacts, you represent that you have their permission and that the contact information you provide is accurate. You authorize Slydyn to send transactional messages by SMS or email to those recipients about the appointment, including booking, changes, confirmations, and cancellations. Recipients may opt out as described in the message. You are responsible for the contacts you add and for any information you choose to share with them.

When publishing anything to Slydyn or using any social media tools or interactive features, you agree that you will not post or transmit:

• Copyrighted material unless you own or control the rights.
• Material that is knowingly false, defamatory, libelous, tortious, abusive, vulgar, hateful, racist, bigoted, sexist, harassing, threatening, inflammatory, obscene, profane, sexually oriented, invasive of privacy, or otherwise objectionable or unlawful.
• Material that violates or infringes the rights of any other party, including privacy, publicity, copyright, trademark, or other intellectual property rights.
• Profanity in subject lines, messages, or signatures.
• Any material containing viruses, Trojan horses, worms, or other harmful components.
• Material that breaches another’s privacy, for example phone numbers or addresses, without authorization.
• Spam, including junk mail, chain letters, unsolicited bulk email or duplicative messages, excessive cross-postings, or off-topic material.
• Advertisements or commercial solicitations where not expressly permitted.
• Material discussing illegal activities or linking to sites that deal with such activities.

You further agree that you will not:

• Interfere with or disrupt Slydyn or our systems, servers, or networks.
• Attempt to gain unauthorized access to any part of Slydyn, other users’ accounts, or connected networks.
• Engage in systematic extraction of data or data fields by automated mechanisms, such as robots, crawlers, or spiders, except in strict conformance with the Robots Exclusion Protocol.
• Collect information about others without their consent.
• Interfere with the use of Slydyn by any other individual or party.
• Impersonate any person, mislead others about your identity, or post under aliases.
• Share any username or password with others.

Ownership and license. You retain ownership of your content. By submitting content, you grant Slydyn and its affiliates a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, reproduce, modify, adapt, translate, publish, distribute, display, and create derivative works from your content in any media for the purposes of operating, improving, and promoting Slydyn. To the extent permitted by law, you waive any moral rights you may have in such content. You will not receive compensation for content you submit.

Enforcement and monitoring. Without limiting any other rights or remedies, a violation of these rules may result in removal of content you have posted, revocation of any accounts you have on Slydyn or on our affiliated websites and services, and a ban from creating new accounts. Although Slydyn cannot monitor all content, we reserve the right, but assume no obligation, to delete, move, condense, or edit any ratings, reviews, or other postings we consider unacceptable or inappropriate. We retain the right to deny access to anyone who we believe has violated these terms or any other term of this Visitor Agreement. We will not, in the ordinary course, review the content of private electronic messages not addressed to us; however, we may occasionally monitor such communications as we believe is appropriate to comply with law, respond to legal process or law enforcement requests, enforce this Visitor Agreement, or protect rights, property, or safety. Slydyn takes no responsibility and assumes no liability for user or third-party content.

Termination

We may, under some circumstances and without prior notice, terminate your use of and access to any parts of Slydyn we restrict (e.g., registration-required areas). Reasons may include: (a) breach or suspected breach of this Visitor Agreement or other terms, (b) law enforcement or governmental request, (c) our decision to discontinue or change Slydyn, (d) technical or security issues, or (e) fraudulent or illegal activities. All terminations will be made in our sole discretion, and we will not be liable for any termination of your access to Slydyn.

Dispute Resolution – Mandatory Arbitration and Class Action Waiver

Arbitration Agreement. You and Slydyn agree that any claims or disputes (“Claims”) arising out of or related in any way to this Visitor Agreement, Slydyn, or any service (including billing disputes) shall be resolved by final and binding arbitration or in small claims court. In arbitration, there is no judge and no jury. Claims are decided by an arbitrator whose authority is created by and governed by this arbitration agreement; judicial review is limited.

Class Action Waiver. You and Slydyn agree that all Claims between us will be resolved in an individual arbitration. There will be no class, representative, or consolidated actions in arbitration. If this waiver is found unenforceable, the entire arbitration agreement will not apply. The Jury Trial Waiver below remains in effect.

Arbitrator Authority. The arbitrator’s authority is governed by this agreement. The arbitrator may award the same relief that a court could award, consistent with and limited by this Visitor Agreement (including limitations of liability below), but may not award declaratory or injunctive relief extending beyond you and your dealings with Slydyn. Attorneys’ fees and costs may be awarded if a court would authorize them under applicable law.

Procedures

This arbitration agreement is governed by the Federal Arbitration Act. The arbitration will be administered by the American Arbitration Association or JAMS under their consumer rules, as modified by this Agreement. The arbitration may be conducted by telephone, video, or on written submissions. If an in-person hearing is required, the location will be mutually agreed. Fees and costs will be allocated under the administrator’s consumer rules, and each party pays its own attorneys’ fees unless applicable law provides otherwise. Claims that qualify for small claims court may be filed there instead.

Survival. This arbitration agreement survives termination of this Visitor Agreement.

Jury Trial Waiver. You and Slydyn expressly and knowingly waive the right to trial by jury in any action or proceeding to the fullest extent permitted by law.

Disclaimer of Warranties, Limitation of Liability, and Indemnification

Disclaimer. If you rely on Slydyn or any information, product, or service available through Slydyn, you do so at your own risk. Slydyn is provided “as is.” Slydyn and its affiliates, agents, and licensors cannot and do not warrant the accuracy, completeness, currentness, non-infringement, merchantability, or fitness for a particular purpose of the information available through Slydyn (or any information, goods, or services referred to, advertised or promoted on, or sold through Slydyn). Nor do we or they guarantee that Slydyn will be error-free, continuously available, or free of viruses or other harmful components. Slydyn and its affiliates, agents, and licensors will not be liable for any claims arising out of or related to any content posted to Slydyn by you or any third party.

Limitation. Under no circumstances will Slydyn or its affiliates, agents, or licensors be liable to you or anyone else for any damages arising out of your use of Slydyn or any product or service linked to or from or advertised or promoted on Slydyn, including, without limitation, consequential, special, incidental, indirect, punitive, exemplary, or other damages of any kind (including lost revenues or profits, loss of business, and loss of data), even if advised of the possibility of such damages. You agree that the liability of Slydyn and its affiliates, agents, and licensors, if any, arising out of any claim relating to Slydyn will not exceed the amount you paid, if any, for the use of Slydyn out of which such liability allegedly arises. Without limiting the foregoing, you agree that we are not responsible or liable for any threatening, defamatory, obscene, offensive, tortious, or illegal conduct by you or any other party or any infringement of rights arising from or in connection with Slydyn. (Some jurisdictions do not allow certain warranty exclusions or liability limitations; some of the above may not apply.)

Indemnification. You agree to indemnify Slydyn and its owners, shareholders, subsidiaries, affiliates, officers, employees, partners, and licensors, and hold them harmless from any and all claims and expenses, including attorneys’ fees, arising from or related in any way to your use of Slydyn or any breach of this Visitor Agreement.

Registration

To obtain access to certain services (for instance reviews), you may be required to register on Slydyn. You agree that the information you supply during registration will be accurate and complete, and that you will not register under the name of another person. Failure to provide accurate and timely information may result in your account being closed and/or your access being suspended, discontinued, or removed. We reserve the right to disallow use of a username that we deem offensive or inappropriate. You are responsible for preserving the confidentiality of your password and for all actions of persons accessing Slydyn through any username/password assigned to you. You will notify Slydyn of any known or suspected unauthorized use of your account via support@slydyn.com.

Slydyn reserves the right to disclose information we collect through user accounts and registrations in accordance with our Privacy Statement.

Notice of Copyright Infringement (DMCA)

If you are an owner of intellectual property who believes your work has been improperly posted or distributed via Slydyn, please notify us by emailing legal@slydyn.com or by U.S. Mail to: 301 W. Platt Street, Suite A417, Tampa, FL 33606, Attn: Legal Department/Copyright. Your notice must include: (1) a physical or electronic signature of a person authorized to act on behalf of the owner; (2) a description of the copyrighted work; (3) a description of where on Slydyn the allegedly infringing material appears sufficient to locate it; (4) your contact information; (5) a statement of good-faith belief that the use is not authorized; and (6) a statement under penalty of perjury that the information is accurate and you are authorized to act.

Miscellaneous

We want potential customers using Slydyn to feel free to share their email addresses with those offering services. By accessing Slydyn, you agree not to use information concerning other users or the services they have listed or searched for on Slydyn (including listing information, usernames, email addresses, telephone numbers, and/or other information) for any purpose other than to explore a potential transaction.

This Visitor Agreement has been made in, and will be construed in accordance with, the laws of the State of Delaware, without regard to its choice of laws rules.

Please report any violations of this Visitor Agreement to support@slydyn.com.